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Aspiring Contributor
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Message 1 of 19

Slow, Slow, Quick, Slow

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Hey guys, I know this has been done to death on other posts but please humour me. For the last couple of days my broadband speed has been normal (5mbps) then for extended periods of time drops to sub 1mbps. As time has progressed the amount of time it is sub 1mbps has increased.  I've provided all of the info below plus I've also tried removing the face off the socket and plugging in direct to master socket. I've also changed the filter.

 

VPI/VCI:0/38
Type:PPPoA
Modulation:G.992.3 Annex A
Latency type:Fast
Noise margin (Down/Up):6.3 dB / 6.4 dB
Line attenuation (Down/Up):46.0 dB / 27.9 dB
Output power (Down/Up):19.4 dBm / 12.7 dBm
FEC Events (Down/Up):0 / 0
CRC Events (Down/Up):84537 / 69
Loss of Framing (Local/Remote):0 / 0
Loss of Signal (Local/Remote):0 / 0
Loss of Power (Local/Remote):0 / 0
HEC Events (Down/Up):56963 / 46
Error Seconds (Local/Remote):2166 / 66

 

Thanks for any help.

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Distinguished Sage
Distinguished Sage
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Message 2 of 19

Re: Slow, Slow, Quick, Slow

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Your ADSL connection speed is missing from the information you posted.

 

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Aspiring Contributor
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Message 3 of 19

Re: Slow, Slow, Quick, Slow

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My apologies, showing full speed but it's not getting that atm:

 

Connection Information
Line state:Connected
Connection time:0 days, 00:53:47
Downstream:5.867 Mbps
Upstream:1.039 Mbps
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Distinguished Sage
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Message 4 of 19

Re: Slow, Slow, Quick, Slow

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and the connection time as well
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Highlighted
Aspiring Contributor
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Message 5 of 19

Re: Slow, Slow, Quick, Slow

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Just run this speed test too:

 

Untitled.png

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Distinguished Sage
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Message 6 of 19

Re: Slow, Slow, Quick, Slow

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Canyou please post the full results from the BT Speedtest please speedtster.bt.com and post those back 

 

speedtest.jpg

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Aspiring Contributor
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Message 7 of 19

Re: Slow, Slow, Quick, Slow

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Just tested the line and it's fine now, typical. However, if it's true to form then it will drop in next half hour or so, so I'll wait.

Thanks
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Distinguished Sage
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Message 8 of 19

Re: Slow, Slow, Quick, Slow

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it would help if we could see the results when ok and when slow as there is a hour waiting period between the tests
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Aspiring Contributor
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Message 9 of 19

Re: Slow, Slow, Quick, Slow

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Good test:

 

Untitled.png

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Distinguished Sage
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Message 10 of 19

Re: Slow, Slow, Quick, Slow

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as a peak time test there are no problems there