I've recently moved into a new build house on a new estate, ive had BT broadband installed with an estimated speed of between 1mb-3.5mb but ever since it has gone live the speed has been terrible, im getting a link speed of 244kbps.
I understand the speeds are estimates but from my line lengh i should be getting at least 1mb id of though. is there anything you can do to help.
The below was tested in an extension socket but speeds were just the same in the master when it first went live. and connected directly to the HUB with an ethernet cable.
ADSL Line Status
You searched for telephone number
CSS Exchange:BURTO/ BURTON ON TRENT
BT Post code:
Circuit line length estimate:4784
Circuit line length calculated:4120
DP Line length estimate:4675
A – Earth capacitance:238
B – Earth capacitance:247
Celerity line loss:64.3
LLC Line loss:65.98
you have a very high number of errors on your line they need resolving to start with
have you tried the quiet line line test dial 17070 option 2
you should hear no noise at all also have you tried connecting to the test socket at the rear of the lower removable plate
can you connect to the master or better the test socket unless your master is outside like this
if it is can you connect to the first socket in your home where BT wires enter and then post new stats
ive plugged the hub into the master socket an these are the results
speeds have improved although is there anyway i can make it higher?
Keith - my master socket is the first one with the removable face plate
John - The quiet line test is silent
i knew i was never going to get lightning fast speeds but one of my colleagues whos line attenuation is alot bigger than mine and around the same noise gets 2mb which is really frustrating.