I joined BT BB less than 1 month ago although initial speeds are very promising even at peak times, after the internet has done its 10 days stablisation, everyday like clock work, the ping will go down to approx 300 ms, and speed will be down from 6.8mb to approx 1mb download, upload seems quite stable at 350-360 kpbs.
Is BT slowing everybody down because of theexcessive of connections in my local exchange? Is there anything can be done to improve speeds at the said period? or is that it I have to live with it?
Thanks
John has asked for some speed test results, in addition could you please read the instructions here
Speed and disconnections and provide the extra information requested. Thanks
I have done 3 speed tests and modem stats started early hours of this morning, will finish by approx 11pm tonight when I will post all the result for evaluation. Thanks.
link here
http://community.bt.com/t5/BB-Speed-Connection-Issues/Pings-in-evening/td-p/399185
cant seem to edit as forum is having a hissy fit
OK Here is the results for 4 tests, as you can see I cannot even use the BT connection to post this because it is basically dead, I had to borrow my neighbour's Virgin line to get access.
00:37 17.2.2012
Download speedachieved during the test was - 6.95 Mbps
For your connection, the acceptable range of speeds is 600 Kbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 7.15 Mbps
Modem Stats
Noise margin (Down/Up): 8.4 dB / 30.0 dB
Line attenuation (Down/Up): 27.4 dB / 14.0 dB
Output power (Down/Up): 19.9 dBm / 12.3 dBm
FEC Events (Down/Up): 0 / 1
9:08 17.2.2012
Download speedachieved during the test was - 7.02 Mbps
For your connection, the acceptable range of speeds is 600 Kbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 7.15 Mbps
Modem:
Noise margin (Down/Up): 8.9 dB / 30.0 dB
Line attenuation (Down/Up): 27.4 dB / 14.0 dB
Output power (Down/Up): 19.9 dBm / 12.3 dBm
FEC Events (Down/Up): 0 / 1
CRC Events (Down/Up): 317 / 6
14:36
Download speedachieved during the test was - 6.98 Mbps
For your connection, the acceptable range of speeds is 600 Kbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 7.15 Mbps
Modem
Noise margin (Down/Up): 8.7 dB / 30.0 dB
Line attenuation (Down/Up): 27.4 dB / 14.0 dB
Output power (Down/Up): 19.9 dBm / 12.3 dBm
FEC Events (Down/Up): 0 / 1
CRC Events (Down/Up): 323 / 6
17:03 17.2.2012
Download speedachieved during the test was - 10 Kbps
For your connection, the acceptable range of speeds is 600 Kbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 7.15 Mbps
Modem:
Noise margin (Down/Up): 8.8 dB / 30.0 dB
Line attenuation (Down/Up): 27.4 dB / 14.0 dB
Output power (Down/Up): 19.9 dBm / 12.3 dBm
FEC Events (Down/Up): 0 / 1
CRC Events (Down/Up): 331 / 6
2 more tests results to come later. Thanks
Please help !!
The ping just now was 528ms !!!
I have done 3 more that concludes todays tests.
The speed behaviour today was somewhat different from what I experience last 2 weeks, the slow down came a lot earlier at around 5pm, and when it came as you can see from the speed test, it came with a vengence to a complete halt, as opposed to slow down, the BB was completely unusuable around 5pm and only started to recover very slowly after 6:30pm. It got back to full speed at around 8pm. So I hope something can be done.
19:32
Download speedachieved during the test was - 3.03 Mbps
For your connection, the acceptable range of speeds is 600 Kbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 7.15 Mbps
Noise margin (Down/Up): 8.7 dB / 30.0 dB
Line attenuation (Down/Up): 27.4 dB / 14.0 dB
Output power (Down/Up): 19.9 dBm / 12.3 dBm
FEC Events (Down/Up): 0 / 1
CRC Events (Down/Up): 336 / 6
21:35
Download speedachieved during the test was - 7.02 Mbps
For your connection, the acceptable range of speeds is 600 Kbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 7.15 Mbps
Noise margin (Down/Up): 8.6 dB / 29.0 dB
Line attenuation (Down/Up): 27.4 dB / 14.0 dB
Output power (Down/Up): 19.9 dBm / 12.5 dBm
FEC Events (Down/Up): 0 / 0
CRC Events (Down/Up): 6 / 0
23:28
Download speedachieved during the test was - 6.87 Mbps
For your connection, the acceptable range of speeds is 600 Kbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 7.15 Mbps
Noise margin (Down/Up): 8.3 dB / 29.0 dB
Line attenuation (Down/Up): 27.4 dB / 14.0 dB
Output power (Down/Up): 19.9 dBm / 12.5 dBm
FEC Events (Down/Up): 0 / 0
CRC Events (Down/Up): 10 / 0