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nobby1963
Contributor
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Message 1 of 4

Slow adsl2?

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Ive had a slow connection for several weeks, tonight is particularly bad with pages slow to load. Finally got through to support who said 1mbs down on a speed test is to be expected on my line and nothing can be done. Ive always had around 4mbs and no real browsing problems. Ive rebooted etc but have noticed the snr margin is constantly around 3db, shoudnt this be 6db, is this the problem? There is no fibre in my area so thats not an option.

 

22:38:06, 23 Jun.( 116.400000) DSL noise margin: 5.90 dB upstream, 3.00 dB downstream
22:38:05, 23 Jun.( 115.390000) DSL line rate: 881 Kbps upstream, 5237 Kbps downstream
22:36:48, 23 Jun.( 39.040000) WAN Auto-​sensing running.

 

any ideas?

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3 REPLIES 3
john46
Distinguished Sage
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Message 2 of 4

Re: Slow adsl2?

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you have a 5.2Mb connection and the 3 dB noise margin is quite normal on a good ADSL2+ line

Can you use this speed tester then carry out the further diagnostics and post back a screen shot of all the results including your IP profile for up and down. This test must be done with a wired connection.

http://speedtest.btwholesale.com/

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nobby1963
Contributor
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Message 3 of 4

Re: Slow adsl2?

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seems to have been fine for the last few days..thanks

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DavidM
Moderator
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Message 4 of 4

Re: Slow adsl2?

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Thanks for letting us now @nobby1963. Post back if you have any further problems.

 

Cheers

 

David

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