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atariman
Aspiring Contributor
446 Views
Message 21 of 25

Re: Slow broadband after noisy line repair

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Thanks to Robbie Mac, an engineer callout was arranged.  He sorted out the problem I had had for 2.5 months.  Now back to near previous speeds which I am accepting.  Thanks Robbie.

imjolly
Distinguished Sage
Distinguished Sage
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Message 22 of 25

Re: Slow broadband after noisy line repair

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Thanks for update



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RobbieMac
Moderator
Moderator
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Message 23 of 25

Re: Slow broadband after noisy line repair

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Hi @atariman

 

Thanks for posting back to let me know that.

 

I'm pleased that the engineer got everything sorted out for you.  As your speed is sorted I'll close everything off from here.

 

Cheers,

 

Robbie

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atariman
Aspiring Contributor
406 Views
Message 24 of 25

Re: Slow broadband after noisy line repair

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Hi Robbie,

Thanks for your reply.  Apart from one disconnect, the connection has been much improved.  In the event of future problems, can I contact you directly through this forum, or do I have to go through the whole process again?

 

Regards 

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DavidM
Moderator
Moderator
388 Views
Message 25 of 25

Re: Slow broadband after noisy line repair

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Hi @atariman,

 

Thanks for posting. Robbies off at the moment but if you have any problems post up and we'll be happy to help. There's always someone around Smiley Wink.

 

Cheers

 

David

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