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Taffer
Aspiring Contributor
263 Views
Message 1 of 4

Slow broadband problem

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Hello,

 

My broadband is running very slow it should be about 7+mb but appears to be running at 0.25 to 1mb. assuming wired connection. This has been happening since Tuesday and no mention of linework anywhere. Please advise thanks

 

stats -

download speed 248kbps upload 763kbps

 

 

ADSL line status
Connection Information
Line stateConnected <script type="text/javascript"></script>
Connection time0 days, 03:46:02
Downstream8,839 Kbps
Upstream968 Kbps
 
ADSL Settings
VPI/VCI0/38
TypePPPoA
ModulationG.992.5 Annex A
Latency typeFast
Noise margin (Down/Up)6.5 dB / 5.0 dB
Line attenuation (Down/Up)38.8 dB / 18.7 dB
Output power (Down/Up)11.8 dBm / 1.8 dBm
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3 REPLIES 3
Distinguished Sage
241 Views
Message 2 of 4

Re: Slow broadband problem

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Hi it sounds like a low ip profile it should return to it's normal level if left with no hub restarts for 3/5 days if you can run the Bt speedtest. Speedtester.bt.com and post the result back here we can then advise further
Taffer
Aspiring Contributor
232 Views
Message 3 of 4

Re: Slow broadband problem

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Seems to be working now. Thanks

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Distinguished Sage
229 Views
Message 4 of 4

Re: Slow broadband problem

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Hi Taffer

Glad all seems ok now if you ever need any further help or advise please post back and someone will help you

Nice to get positive feedback Thanks
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