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Beginner
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Message 1 of 3

Slow broadband speed

I have "enjoyed" BT broadband for nearly 3 months since switching from Virgin. I have a home hub 5 which achieves download speeds of 30+ but then the speed will drop below 5 until a reboot takes place. The help team have tried different formulas with the hub but the same problem occurs. I believed the smart wireless feature was meant to search for the best connection constantly! There is no fault with the line and I have performed a quiet test.

Is there a solution to the constant rebooting problem?

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2 REPLIES 2
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Sage
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Message 2 of 3

Re: Slow broadband speed

Turn smart wireless off. Download and install InSSider (it's free) and select the least congested channel based on other routers in your area.

 

Smart wireless is a PITA!

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Beginner
147 Views
Message 3 of 3

Re: Slow broadband speed

Thanks for the tip, I'll give it a go!
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