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Distinguished Sage
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Message 21 of 37

Re: Slow broadband speed

do you have a sky box connected to the phone socket ?
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Aspiring Contributor
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Message 22 of 37

Re: Slow broadband speed

Yes there is 2 sky boxes and a BT vision box. Only the one sky box is connected to the phone line

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Distinguished Sage
162 Views
Message 23 of 37

Re: Slow broadband speed

could you unplug the sky box from the phone line then repost your hub stats as it may be wired incorrectly to the phone socket
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Distinguished Sage
160 Views
Message 24 of 37

Re: Slow broadband speed

it should be wired like this http://forumhelp.dyndns.info/speed/speed1.html
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Distinguished Sage
Distinguished Sage
160 Views
Message 25 of 37

Re: Slow broadband speed

so is the filter connected to the socket and then a phone doubler connected to phone side of filter for phone and sky?



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Aspiring Contributor
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Message 26 of 37

Re: Slow broadband speed

I have a small phone socket that goes to the main socket. Its wired in to the back of the socket so you dont see anything. What results do you want? Ive unpluged the sky connection 

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Distinguished Sage
Distinguished Sage
132 Views
Message 27 of 37

Re: Slow broadband speed

is it wired to the 2 incoming BT wires?  if so connecting to the test socket will not disconnect that connection and any noise on that connection is nor eliminated by the test socket.  were both sockets using filters?

 

can yoi post new adsl stats please



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Aspiring Contributor
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Message 28 of 37

Re: Slow broadband speed

Am not sure. It was the sky engineer that did it. here is the adsl results

 

Connection Information
Line stateConnected
Connection time0 days, 00:14:52
Downstream4,031 Kbps
Upstream1,159 Kbps
 
ADSL Settings
VPI/VCI0/38
TypePPPoA
ModulationG.992.5 Annex A
Latency typeFast
Noise margin (Down/Up)14.6 dB / 6.0 dB
Line attenuation (Down/Up)34.6 dB / 15.1 dB
Output power (Down/Up)6.0 dBm / 1.7 dBm
Loss of Framing (Local/Remote)0 / 0
Loss of Signal (Local/Remote)0 / 0
Loss of Power (Local/Remote)0 / 0
FEC Errors (Down/Up)0 / 0
CRC Errors (Down/Up)34 / 22
HEC Errors (Down/Up)46 / 0
Error Seconds (Local/Remote)16 / 11
 
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Distinguished Sage
Distinguished Sage
122 Views
Message 29 of 37

Re: Slow broadband speed

well connection speed up 1mb from last stats and noise margin still plenty scope at 14 to get faster connection speed.  need to stay connected and see if the line stats stable.

 

was the other box which sky connected to main box filtered with the same type of filter you used on main box?



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Aspiring Contributor
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Message 30 of 37

Re: Slow broadband speed

No there different filters

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