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Johnputtock
Beginner
262 Views
Message 1 of 2

Slow connection during early hours of the morning? huh?

Hello,

 

I am using an unlimited broadband package supplied by BT.

 

My estimated speed is 5MB but during the day time and peak times it's about 300-400kb download, never hit the 5mb park.

 

However from about 11pm-5am my connection slows down to a horrifying extent, My ping and upload speed stays intact but during this off-peak time my download speed(according to my calculations) slows down by over 10-14x my normal speed... SpeedTest.net shows from range a range of tests I get 0.27-0.80mb download during this time period and when I come home later

 

So my first question is why is this and can it be resolved?

 

And my second question is there anything that can be done to improve my internet connection overall? Any package upgrade that would give faster speeds are not available to me.. yet.

 

Many thanks,

Regards,

John

 

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1 REPLY 1
Keith_Beddoe
Distinguished Sage
Distinguished Sage
250 Views
Message 2 of 2

Re: Slow connection during early hours of the morning? huh?

Welcome to this customer to customer forum.

To enable forum members to help you, please could you look at Helping forum members to help you which asks you to do a few checks first, and has some helpful hints.
When you have done that, please post the results here, so members can offer advice. Thank you.

 

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