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Beginner
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Message 11 of 12

Re: Slow connection speed

Thanks for the quick reply!

 

Do you know how BT decide which customers get ADSL and which get ADSL+, I was told that it depended on whether you had broadband option 2 or option 3 ( I have recently upgraded to option 3)

 

Thanks,

Greg

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Distinguished Sage
Distinguished Sage
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Message 12 of 12

Re: Slow connection speed

you need your exchange upgraded to 21CN before you can get 21CN adsl2/2+.  It has nothing to do with which BT option you are on - if exchange upgraded then all BT options 1, 2 and 3 will get the same speed just the amount of data you can download  is different



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