I normally get approx. 1M download and approx. .3M upload. (I live out in the sticks)
For a week now it has been slow downloading.
I have done a silence check on my phone line and it seems ok.
Any pointers of where I can check things will be very much appreciated.
BT Home Hub 4 (Type A) | Software version 184.108.40.206.220.127.116.11.32 | Last updated 30/10/16
Solved! Go to Solution.
Thank you for your response
1. The quiet line test seems ok, but I only have a radio phone and my hearing is not perfect.
20:35:39, 13 Dec.
( 73.570000) DSL noise margin: 13.00 dB upstream, 13.20 dB downstream
20:35:39, 13 Dec.
( 73.340000) DSL line rate: 448 Kbps upstream, 1088 Kbps downstream
Downstream Line Rate(Mbps)
Upstream Line Rate(Mbps)
Left in Jumper
Up to 1.5
0.5 to 2.5
4. I have tried to run the speed test a number of times but keep getting "Error #2032"
Some additional info.
I logged onto my neighbours hub and my speed is normal (around 1M)
The speed test runs ok when on neighbours hub.
When I go back on my hub speed goes back to 0.12M and Error #2032 on speed test.
Hope this may be of some use
I am still trying to run the speed test at different times of the day, but no success yet.
Will keep trying
Finally got the last piece of info
1. Best Effort Test: -provides background information.
Max Achievable Speed
Download speedachieved during the test was - 0.92 Mbps
For your connection, the acceptable range of speeds is 0.05 Mbps-0.25 Mbps.
Your DSL Connection Rate :1.18 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 0.14 Mbps
If you wish to discuss these results please contact your Broadband Service Provider.
If you are experiencing problems with specific applications, servers or websites please contact your Broadband Service Provider for assistance.
Your test has completed please close this window to exit the performance tester.
Please visit the FAQ if you are unable to understand the test results.
Any Pointers or explanations Please
Thank you john46
l have been re booting the hub a lot lately trying to sort this out.
I will now leave it for a week and keep my fingers crossed
Rebooting the hub is the worst thing to do.