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Peterbob23
Newbie
1,068 Views
Message 1 of 5

Slow download, ip profile ok

I have an IP Profile of 6.5 meg but a download speed of 0.35meg. Anybody know what I can do?
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4 REPLIES 4
Guru
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Message 2 of 5

Re: Slow download, ip profile ok

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Peterbob23
Newbie
1,060 Views
Message 3 of 5

Re: Slow download, ip profile ok

No its not an outage problem methinks.

 

I'm just stuck at 0.35mg download speed despite my ip profile being 6.5 meg.

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Guru
1,046 Views
Message 4 of 5

Re: Slow download, ip profile ok

Try and post the line stats ....

 

And a BT speed test

 

What's your exchange?

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fogbound1944
Beginner
1,023 Views
Message 5 of 5

Re: Slow download, ip profile ok

Sorry, I can't help you with your problem but I can commiserate as I have exactly the same problem. Just over 2 weeks ago my broadband speed with BT was excellent but since then it has been dire and has the same profile as your problem. After several calls and several tests with to BT over the last 2 weeks they seem to have no answer to the problem except that they think it's at the exchange. If that is the problem then why don't they get an engineer to sort it. My area code is 01633.

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