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Paulie
Aspiring Contributor
213 Views
Message 1 of 4

Slow download speed

My download speed has been consistently low over the last few months.

I've tried nearly everything suggested in this forum and on BT's help pages

Would increasing my IP profile increase my download speed, if so, who do I need to contact to get this done?

 

Speedtest results and line details below.

 Download speed achieved during the test was - 2 Mbps For your connection, the acceptable range of speeds  is 400 Kbps-2 Mbps. Additional Information: Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 448 Kbps(UP-STREAM) IP Profile for your line is - 2 Mbps

ADSL line status
Connection Information
Line stateConnected
Connection time2 days, 15:18:02
Downstream8,128 Kbps
Upstream448 Kbps
 
ADSL Settings
VPI/VCI0/38
TypePPPoA
ModulationG.992.1 Annex A
Latency typeFast
Noise margin (Down/Up)8.6 dB / 28.0 dB
Line attenuation (Down/Up)13.0 dB / 6.0 dB
Output power (Down/Up)12.4 dBm / 1.9 dBm
Loss of Framing (Local/Remote)0 / 0
Loss of Signal (Local/Remote)0 / 0
Loss of Power (Local/Remote)0 / 0
FEC Errors (Down/Up)0 / 0
CRC Errors (Down/Up)26 / 0
HEC Errors (Down/Up)23 / 0
Error Seconds (Local/Remote)26 / 0
 
 
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3 REPLIES 3
Distinguished Sage
197 Views
Message 2 of 4

Re: Slow download speed

Hi you can try live help at this link and as them to reset your IP profile    Live help

0 Ratings
ajfelov
Aspiring Contributor
196 Views
Message 3 of 4

Re: Slow download speed

here is slowly bb Smiley Very Happy

Line state:Connected
Connection time:2 days, 15:31:42
Downstream:192 Kbps
Upstream:448 Kbps

  ADSL settings
VPI/VCI:0/38
Type:PPPoA
Modulation:G.992.1 Annex A
Latency type:Interleaved
Noise margin (Down/Up):9.3 dB / 11.0 dB
Line attenuation (Down/Up):63.5 dB / 31.5 dB
Output power (Down/Up):11.3 dBm / 12.4 dBm
FEC Events (Down/Up):5077 / 6
CRC Events (Down/Up):357 / 5
Loss of Framing (Local/Remote):0 / 0
Loss of Signal (Local/Remote):0 / 0
Loss of Power (Local/Remote):0 / 0
Loss of Link (Remote):0
HEC Errors (Down/Up):164 / 8
Error Seconds (Local/Remote):0 / 0
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Distinguished Sage
188 Views
Message 4 of 4

Re: Slow download speed

ajfelov

Could you please start your own new post please to save any confusion with replies
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