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Message 1 of 6

Slow evening speeds with Infinity 2

My Infinity 2 speed is great during the day at around 40mb, but every evening at 5pm until 3am the speed drops to below 10mb.

I post a image from bt speend durind the evening, Please I need help ia have whit this problem more than 2 months

 

Here is the cabinet Info thank you.Screenshot 2018-10-02 at 20.20.28.png

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Message 2 of 6

Re: Slow evening speeds with Infinity 2

can you run btspeedtester and after first test run diagnostic test and post results  must be done with wired connection not wireless

preferably 1 when speed ok and 1 when poor



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Message 3 of 6

Re: Slow evening speeds with Infinity 2

thank you very much for your quick reply,
I send a snapshot of my last internet speed test taken this morning,
tonight I will send the other internet test capture.
I would appreciate your help in this big problem that affects us every night.

 

 

Screenshot 2018-10-03 at 09.28.37.png

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Message 4 of 6

Re: Slow evening speeds with Infinity 2

soory I forgot to post the link  

http://www.speedtest.btwholesale.com/



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Message 5 of 6

Re: Slow evening speeds with Infinity 2

thank you for you reply.

 

Screenshot 2018-10-03 at 09.39.51.png

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Message 6 of 6

Re: Slow evening speeds with Infinity 2

It's 6.25pm and this is the connection I have, and this is every day.
Please, I need help.Screenshot 2018-10-03 at 18.24.32.png

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