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soggs
Aspiring Contributor
685 Views
Message 21 of 24

Re: Slow fibre speeds at peak times

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Well I did some tests last night as the fix should have been done on the 30th, unfortunately it either hasn't been done or it didn't work.

 

I will wait to hear back as I was promised a call today at some point.

 

 

31st9pm.PNG

 

It wouldn't even run the further diagnostics for the second test I did where the speed had dropped even further.31st932pm.PNG

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soggs
Aspiring Contributor
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Message 22 of 24

Re: Slow fibre speeds at peak times

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So it looks like my issue has been fixed after a few weeks. Tests run at 9:30 last night show pretty much full speed so I'm happy again. Will keep an eye on it though.

 

Thanks to the Mods on here keeping me up to date with the issue.

 

1611 2130.PNG

 

1611 2133.PNG

 

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PaddyB
Moderator
Moderator
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Message 23 of 24

Re: Slow fibre speeds at peak times

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Hi @soggs,

 

Thank you for taking my call this morning. I'm happy to hear that your speeds have returned to normal Smiley Happy

 

Cheers

 

PaddyB

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soggs
Aspiring Contributor
609 Views
Message 24 of 24

Re: Slow fibre speeds at peak times

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Hi @PaddyB,

 

Thanks for the follow up call this morning, keeping it all crossed that the line stays nice and stable now Smiley Happy

 

Cheers,

Soggs