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mjstokes85
Contributor
789 Views
Message 161 of 336

Re: Slow page browsing

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Same here in Ilkeston, DE7 0115 area code, thought it was just me, so annoying! Rebooted hub 4 times, makes no difference wired or wireless.

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quiksilver1
Beginner
787 Views
Message 162 of 336

Re: Slow page browsing

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Im in leicester here, it appears its quite severe here, it takes 30-50+ refreshses to get a page to load, steam store doesnt load at all. This forum has to be refreshed 30 times or more to see it. Cant watch youtube vids, cant use twitch, etc. 

 

My friend has the same issue and my parents also have the same issue in other parts of leicester. 

 

Leicester: Le3 area (0116)

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mjstokes85
Contributor
783 Views
Message 163 of 336

Re: Slow page browsing

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Same in Ilkeston DE7 0115 area code, taken me 3 attempts to post this. Edit 4 attempts.

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mjstokes85
Contributor
772 Views
Message 164 of 336

Re: Slow page browsing

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And now it's decided to post one of the posts that didn't post, SORT IT OUT!!

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imjolly
Distinguished Sage
Distinguished Sage
757 Views
Message 165 of 336

Re: Slow page browsing

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this was posted by someone else on another thread  http://www.theregister.co.uk/2015/07/29/bt_broadband_in_broadbased_brownout_and_titsup_incidents/



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MikeZ
Contributor
746 Views
Message 166 of 336

Re: Slow page browsing

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@jac_95 wrote:

@MikeZ

 

Also are those effected just on a FTTC/P connection or are they also on a ADSL connection. Probably not related though.

 

The IP sessions are managed by the Radius servers which connects the user to the ISPs network/Home gateway.

 

 


This is affecting both VDSL and ADSL.

 

IP sessions aren't managed by Radius - you're thinking of PPP sessions.

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dubstepzombie
Aspiring Expert
729 Views
Message 167 of 336

Re: Slow page browsing

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I live in Ibstock 01530 area and I've been having problems since yesterday (28th), to me without wanting to spend the time looking at Wireshark traces the main problem seems to be with secure connections (HTTPS).

 

So as others have said speed tests will give you normal / good results, just picking a random website with HTTPS such as lloyds TSB banking results in no connection when I try to access the login webpages i.e. the HTTPS pages. Perhaps its likely this will affect games and other internet activities that use secure connections that the user is unaware of.

 

It's odd why this appears to be only HTTPS, a protocol that lives inside of IP packets, there should be no processing of data inside of the IP packets - BT should just be routing them - hhmm.

 

Anyways I've been with BT for a while and my internet has been excellent - great speeds and low latency, so there's no way I'm switching, it may take them a while, I'm willing to wait.

 

 

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MikeyC123
Contributor
723 Views
Message 168 of 336

Re: Slow page browsing

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Seems I don't have to have a mac to leave BT anymore hoorah, can just sign up with new provider. Was told I am in contract though and will have to pay if I leave, so now going through the painful process of logging the fault to demonstrate Bt is not delivering level of service it is contracted to such that I can not be held by contract.

What a surprise my line passed the line test and so it must be equipment plugged in at my end or I need a new hub... JC either BT are purposely telling people there is no fault so they can be held to contract (can leave if fault found) here is my support reference - guess what no fault found - do they think were **bleep**ing idiots ! ref: edited by mod. I have tried to tell them look at the forums, look at down detector, the BT. Infrastructure is glowing like a neon light that there is a problem but they refuse to acknowledge it.

I guess I'll just leave and then when they try to pursue I'll contact the ombudsman, as clearly their complaints procedure will also have head firmly buried in the sand also !

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dedh119
Beginner
640 Views
Message 169 of 336

Re: Slow page browsing

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Glad it's working for you. I've changed my location back to the UK and the speed has improved and still no issues. Is it possible to permanently set the HH router to look at a VPN instead of BT's DNS setup?

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MikeZ
Contributor
621 Views
Message 170 of 336

Re: Slow page browsing

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@MikeyC123 wrote:
Seems I don't have to have a mac to leave BT anymore hoorah, can just sign up with new provider. Was told I am in contract though and will have to pay if I leave, so now going through the painful process of logging the fault to demonstrate Bt is not delivering level of service it is contracted to such that I can not be held by contract.

What a surprise my line passed the line test and so it must be equipment plugged in at my end or I need a new hub... JC either BT are purposely telling people there is no fault so they can be held to contract (can leave if fault found) here is my support reference - guess what no fault found - do they think were **bleep**ing idiots ! ref: vol051-8161981034675. I have tried to tell them look at the forums, look at down detector, the BT. Infrastructure is glowing like a neon light that there is a problem but they refuse to acknowledge it.

I guess I'll just leave and then when they try to pursue I'll contact the ombudsman, as clearly their complaints procedure will also have head firmly buried in the sand also !

Wait until you get the price rise e-mail - you are fully entitled to leave without penalty if you call them within 30 days of receiving the e-mail. That's what I have done.

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