I live in Newry co down and pay for fibre optic BB but my connection is really really slow 3.5mbps anyone else having this issue?
Can you run this checker and post back a screen shot of the results
and use this speed tester then carry out the further diagnostics and post back a screen shot of all the results including your IP profile for up and down. This test must be done with a wired connection.
If you have a Homehub 5 can you also post the stats from 1-12 by logging onto the homehub management pages then troubleshooting > helpdesk. http://bthomehub.home/
Can you re-run the speed test and do the further diagnostics and post that and also if you have the Homehub 5 can you post that stats.
Don't bother with the Homehub stats, you can't get them from the HH3.
Are you having problems running the further diagnostic part of the speed test?