No luck from BT so thoght I'd try you folks.
My connection keeps dropping from 12 mb to a lowly 100k-1mb. This can be fixed by pulling the filter from the wall and plugging it back in again (without rebooting the router).
The router is plugged into an extension socket with only pins 2 and 5 connected.
Quiet line test passes.
Stats since I last pulled the filter from the wall 20 minutes ago:
|Modulation:||G.992.5 Annex A|
|Noise margin (Down/Up):||7.1 dB / 6.5 dB|
|Line attenuation (Down/Up):||28.7 dB / 16.2 dB|
|Output power (Down/Up):||19.4 dBm / 12.3 dBm|
|FEC Events (Down/Up):||457742 / 1249|
|CRC Events (Down/Up):||1493 / 96|
|Loss of Framing (Local/Remote):||0 / 0|
|Loss of Signal (Local/Remote):||0 / 0|
|Loss of Power (Local/Remote):||0 / 0|
|HEC Events (Down/Up):||509 / 237|
|Error Seconds (Local/Remote):||5175 / 262|
BT of course want me to test from the master socket, but this only happensd intermittently and I have all four wired sockets in use so not very practical to leave it set up in the master socket just waiting for it to go slow again.
I expect I'll have to do that eventually, but thought I'd get some feedback from you guys first.
From what I've read that FEC seems high for only being on 20 minutes.
Any help appreciated before I go unplugging everything.
Solved! Go to Solution.
you have missed of your connection time and speed
you are going to need to connect to test socket to eliminate your internal wiring as the cause of your problems
the FEC's are nothing to worry about
you really need to connect at the test socket
Connection time was 17 minutes and speed 14mb.
The other weird thing about it is that upload speed is unaffected; it remains about 0.8mb.
Will test master socket at the weekend. Is there anything I can look for while it's plugged into the master socket rather than just waiting for a few days on the off chance I catch it at a slow time?
there are a lot of crc/hec and error seconds for only being connected 1hr+
have you tried quiet line test dial 17070 option 2 should be quiet and best with corded phone if cordless then dull hum normal
it's the test socket you need to connect to not the master socket
Quiet line test was fine.
I meant test socket (screwdriver at the ready).
If the crc hec and error seconds are still that high when plugged into the test socket does that sound like a BT issue?
could be but need to see stats after connecting to test socket
still shows a lot of crc, hec and error seconds for only 19nin connection time. see if it stays stable overnight