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Aspiring Contributor
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Message 11 of 20

Re: Slow speed fixed by unplugging from wall..

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Confused now.

Changed to a different filter ( as suggested by BT) and all seemed well. CRC and error seconds stayed very low for 20 minutes.

Plugged in original filter again and still low CRC and error seconds!

 

Now whichever filter I use it's gone back to high CRC and error seconds.

 

It's occasionally showing Modulation: Unknown or no mode configured then goes back to 992.5

 

Utterly confused. Will leave everything alone now and see if I get the massive speed drop later.

 

I miss cable 😞

 

Connection Information
Line state:Connected
Connection time:0 days, 01:13:57
Downstream:14 Mbps
Upstream:1.109 Mbps
 
ADSL Settings
VPI/VCI:0/38
Type:PPPoA
Modulation:Unknown or no mode configured
Latency type:Interleaved
Noise margin (Down/Up):7.5 dB / 5.9 dB
Line attenuation (Down/Up):27.9 dB / 15.6 dB
Output power (Down/Up):19.6 dBm / 12.6 dBm
FEC Events (Down/Up):3073532 / 85
CRC Events (Down/Up):30179 / 32
Loss of Framing (Local/Remote):0 / 0
Loss of Signal (Local/Remote):0 / 0
Loss of Power (Local/Remote):0 / 0
HEC Events (Down/Up):10497 / 10
Error Seconds (Local/Remote):4046 / 0
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Distinguished Sage
Distinguished Sage
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Message 12 of 20

Re: Slow speed fixed by unplugging from wall..

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errors are still high for only 1hr+ connected suggesting there is still noise on the line.  see if it will hold connection and maintain speed



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Aspiring Contributor
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Message 13 of 20

Re: Slow speed fixed by unplugging from wall..

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13 hours. Looks like there was a disconenct at some point as I hadn't touched it for about 16 hours.

 

CRC and Error seconds still massive.

 

Also ran an automated speed test that runs every 20 minutes. Speeds all over the place from 12mb down to 1.5.

 

 

ADSL Line Status
Connection Information
Line state:Connected
Connection time:0 days, 13:42:17
Downstream:14 Mbps
Upstream:1.028 Mbps
 
ADSL Settings
VPI/VCI:0/38
Type:PPPoA
Modulation:G.992.5 Annex A
Latency type:Interleaved
Noise margin (Down/Up):8.3 dB / 7.9 dB
Line attenuation (Down/Up):28.0 dB / 15.6 dB
Output power (Down/Up):19.2 dBm / 12.6 dBm
FEC Events (Down/Up):35431377 / 464
CRC Events (Down/Up):882150 / 205
Loss of Framing (Local/Remote):0 / 0
Loss of Signal (Local/Remote):0 / 0
Loss of Power (Local/Remote):0 / 0
HEC Events (Down/Up):425838 / 438
Error Seconds (Local/Remote):56630 / 144
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Distinguished Sage
Distinguished Sage
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Message 14 of 20

Re: Slow speed fixed by unplugging from wall..

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if you are still in test socket and quiet line test is ok then with that very number of errors and connection drops I would contact the mods for help 

contact mods



can take up to 3 working days for mods to contact you




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Distinguished Sage
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Message 15 of 20

Re: Slow speed fixed by unplugging from wall..

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it will help the mods if you can run the diagnostic part of the BT Speedtest http://speedtest.btwholesale.com/ and post the results back here
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Aspiring Contributor
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Message 16 of 20

Re: Slow speed fixed by unplugging from wall..

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Speed test results: normal!

 

 Download speedachieved during the test was - 12.59 Mbps
 For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
 IP Profile for your line is - 12.65 Mbps

 

Upload speed achieved during the test was - 0.79Mbps
 Additional Information:
 Upstream Rate IP profile on your line is - 0.83 Mbps

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Aspiring Contributor
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Message 17 of 20

Re: Slow speed fixed by unplugging from wall..

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And thanks gents. Mods contacted.
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Aspiring Contributor
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Message 18 of 20

Re: Slow speed fixed by unplugging from wall..

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For the mods: Just got the massive speed drop.

Download speedachieved during the test was - 0.09 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 12.65 Mbps

Upload speed achieved during the test was - 0.71Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
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Aspiring Contributor
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Message 19 of 20

Re: Slow speed fixed by unplugging from wall..

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Unplugged from test socket and plugged back in again ( did not restart router):

Download speedachieved during the test was - 12.5 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 12.65 Mbps
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Distinguished Sage
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Message 20 of 20

Re: Slow speed fixed by unplugging from wall..

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could you post your hubstats while the connection is that slow
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