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davehugh
Beginner
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Message 1 of 3

Slow speeds during the evening

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For some time I have been getting slow speeds in the evening.  Speed tests below quite often the speeds can get a lot lower than this. I did submit a report on Bt website but not heard anything.

Screen Shot 2016-10-27 at 17.20.37.png

 

Taken during the evening

Screen Shot 2016-11-03 at 22.10.00.png

 

 

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2 REPLIES 2
NeilO
Moderator
Moderator
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Message 2 of 3

Re: Slow speeds during the evening

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@davehugh I'm sorry about the slow speeds you're getting in the evening. I checked your exchange and can't see anything reported but we'll be happy to get this looked into further if you use the 'contact the mods' link in my forum profile to send in your details. You can find the link by clicking on my username.

Thanks

Neil

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PaddyB
Moderator
Moderator
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Message 3 of 3

Re: Slow speeds during the evening

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Hi @davehugh,

 

Thank you for taking my call, I'm glad to hear your speeds have returned to normal during peak times Smiley Happy

 

Cheers

 

PaddyB

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