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HinseyHonsey
Aspiring Contributor
313 Views
Message 1 of 4

Slow sync

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Could someone reset my line stats.

I've had to power on and off my router a few times in the past few days and I'm only getting 32MB download speed when I was initially getting 54MB.

 

Thank you.

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3 REPLIES 3
Webby
Distinguished Sage
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Message 2 of 4

Re: Slow sync

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Resets are not possible on FTTC. You will just need to leave your line connected and DLM should relent, however it can take weeks or even months.
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John25Roberts
Aspiring Expert
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Message 3 of 4

Re: Slow sync

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BT don't own the RDSLAMS so can't reset your DLM. They're owned and maintained by Openreach. The only way it will get reset is if you report a fault and arrange for an Engineers visit.

By the time you've jumped through BT's hoops to get one out your DLM probably would've put your sync back up to what it was.
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HinseyHonsey
Aspiring Contributor
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Message 4 of 4

Re: Slow sync

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Thanks for your responses.

Dissapointing but understandable.

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