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-Darren-
Contributor
809 Views
Message 1 of 5

** Slow upload speed to hotfile.com **

Getting sub 1Mb upload speed to hotifle.com for the last few weeks, it's got worse and worse. Usual speed is ~14Mb.

 

Hotifle tell me they aren't throttleing speeds and my connecition is otherwise running at line speed.

 

Can a mod please look into this.

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4 REPLIES 4
-Darren-
Contributor
779 Views
Message 2 of 5

Re: ** Slow upload speed to hotfile.com **

It's hit the floor now, this small file should take 3 mins but at this rate it will take an hour.. 37KB/s average.

 

(Click image for full size)

rubbishul.png

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sjtp
Guru
761 Views
Message 3 of 5

Re: ** Slow upload speed to hotfile.com **

If you want a mods attention you should ask explicitly at: http://bt.custhelp.com/app/contact_email/c/4951 . But be aware they take 3 working days to reply: sometimes more if busy.

 

They'll need more information you might as well post here:

 

Run the speedtest at http://speedtest.btwholesale.com/ and after the test choose ‘Further Diagnostics’ and post the speeds and the profiles that this gives.

 

Run a test to speedtest.net.

 

Run a command line call   tracert hotfile.com  and post the result.

 

 

 

 

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-Darren-
Contributor
747 Views
Message 4 of 5

Re: ** Slow upload speed to hotfile.com **

I contacted the mods immediately after posting this topic, still waiting for a reply I suppose they are busy.

 

If I use a proxy uploads run at 12Mb/s, a considerable improvement.

 

Downloads from hotfile are between 20-72Mb/s which I find odd. If it was a congested link I'd expect downloads to be slow too. Are BT throttleing hotfile uploads.

 

Like I say the connection is otherwise running at line speed.

 

ipprofile.png

 

 

C:\Documents and Settings\Administrator>tracert hotfile.com

Tracing route to hotfile.com [199.7.177.224]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.2
  2     5 ms     5 ms     5 ms  213.120.155.227
  3     5 ms     5 ms     5 ms  213.120.155.142
  4     6 ms     6 ms     6 ms  217.41.216.226
  5     5 ms     6 ms     6 ms  31.55.164.229
  6     6 ms     6 ms     6 ms  31.55.164.109
  7     6 ms     6 ms     6 ms  acc2-10GigE-0-2-0-4.bm.21cn-ipp.bt.net [109.159.248.232]
  8    17 ms    15 ms    15 ms  core2-te0-3-0-3.ealing.ukcore.bt.net [109.159.248.150]
  9    10 ms    10 ms    10 ms  peer2-xe10-1-0.telehouse.ukcore.bt.net [109.159.254.116]
 10    10 ms    10 ms    10 ms  166-49-211-182.eu.bt.net [166.49.211.182]
 11    11 ms    11 ms    11 ms  peering.linx.eu.iptransit.com [195.66.225.106]
 12    88 ms    93 ms    87 ms  xe-0-1-1.r1.ny.us.iptransit.com [204.26.60.210]
 13   118 ms   118 ms   117 ms  te8-8.r3.dal.us.iptransit.com [204.26.60.62]
 14   118 ms   117 ms   117 ms  te3-4.r1.dal.us.iptransit.com [204.26.61.5]
 15   118 ms   117 ms   117 ms  204.26.60.158
 16   125 ms   124 ms   125 ms  w9.hotfile.com [199.7.177.224]

Trace complete.
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john46
Distinguished Sage
744 Views
Message 5 of 5

Re: ** Slow upload speed to hotfile.com **

the mods will normally reply to you personally within 3 Working days
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