I am on Fibre 2 and getting good down speeds but my upload has been stuck at 1.1mbps for months. I had a general fault with slow speeds, but since that was 'fixed' I have had the upload speed issues.
BT Faults weren't any help as they don't guarantee upload speeds. Any idea what I can do to get it sorted?
This is a list of your BT Smart Hub settings and current statistics.
Product name:
BT Hub 6A
Serial number:
+084316+NQ81493994
Firmware version:
SG4B1000E020
Firmware updated:
18-Dec-2020
Board version:
1.0
Gui version:
1.115.0
DSL uptime:
0 Days, 0 Hours 29 Minutes 12 Seconds
Data rate:
1.28 Mbps / 77.61 Mbps
Maximum data rate:
1277 / 79754
Noise margin:
6.8 dB / 4.4 dB
Line attenuation:
22.5 dB
Signal attenuation:
8.7 dB / 22.5 dB
VPI / VCI:
0/38
Modulation:
G_993_2_ANNEX_B
Latency type:
Fast Path
Data sent / received:
5 MB Uploaded / 80 MB Downloaded
Broadband username:
bthomehub@btbroadband.com
BT Wi-fi:
Active
2.4 GHz wireless network name:
BTHub6-5F3C
2.4 GHz wireless channel:
Smart (Channel 11)
5 GHz wireless network name:
BTHub6-5F3C
5 GHz wireless channel:
Smart (Channel 36)
Wireless security:
WPA2 (Recommended)
Wireless mode:
Mode 1
Firewall:
On
MAC address:
AC:3B:77:D3:CC:37
Software variant:
-
Boot loader:
9.2.0
