Hi, I recently had Infinity installed after the new cabinet went live. The speed checker told me I could get 16-22Mb with a minimum of 14Mb download speeds. The first day it went live it was around 12Mb, but every day since then it's just been getting slower and slower and has stopped around 9Mb. This isn't worth the price increase compared to my old ADSL connection. The upload (which I use quite a lot) used to be around 1Mb with ADSL, with fibre it's disappointingly only increased to 1.1Mb.
It's been nearly 3 weeks since my fibre service was turned on and I'm seeing no sign of speeds increasing to what is supposedly available for me. What is going on?
Is your home hub connected to the master socket or an extension socket?