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imjolly
Distinguished Sage
Distinguished Sage
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Message 11 of 24

Re: Smart Hub 6a with non Infinity Broadband

no

 

I can conenct to the BTWIFI-FON or BTWIFI-x network and get internet access

 

from reading the problems someone was saying the hub was not connecting as when you tried to activate from hub that the link was pointing to wrong place hence no conenction and my hub initially was the same - could not activate BTWIFI  however after I went to BTWIFI web page and opted out and then opted back in again then my hh6 BTWIFI is now active and available for use



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En1gma
Aspiring Contributor
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Message 12 of 24

Re: Smart Hub 6a with non Infinity Broadband

Did you mean here :

https://www.bt.com/wifi/secure/index.do?s_cid=con_FURL_btfon

How long do you wait before you "opt in! afterwards ?
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imjolly
Distinguished Sage
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Message 13 of 24

Re: Smart Hub 6a with non Infinity Broadband

yes

 

I opted out and then immediately opted back in  my BTWIFI in HH6 was active in couple of days



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En1gma
Aspiring Contributor
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Message 14 of 24

Re: Smart Hub 6a with non Infinity Broadband

Thank you.

I did just that last night, 'opted out; & after few minutes opted back 'in' !

Will update the situation in few days !

It has been mentioned before my others on other Posts, it did not accept the 'ID & password' I been using successfully for BTWiFi and had to reset it.

I noticed it has changed the new 'password' to other BT passworded features . . ie email & MyBT too, how weird !

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En1gma
Aspiring Contributor
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Message 15 of 24

Re: Smart Hub 6a with non Infinity Broadband

@licquorice . . No, you do not see the BTWiFi-with-Fon nor BTWiFi-X in connect to network !

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En1gma
Aspiring Contributor
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Message 16 of 24

Re: Smart Hub 6a with non Infinity Broadband

@imjolly Over two days have gone by since the 'opt out' & reverted to 'in' as was suggested by you, still NO changes on the (Smart Hub) HH6.

Clearly the HH6 is disabled through it's default software etc, as there are no options on 'Advanced settings' for the user to mess with it !

 

However, I reconnected HH4 and the BTWiFi-with-Fon & BTWiFi-X are listed as choice of 'connect to network' !

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imjolly
Distinguished Sage
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Message 17 of 24

Re: Smart Hub 6a with non Infinity Broadband

820 MB Uploaded / 1007 MB Downloaded

bthomehub@btbroadband.com

Active

BTHub6-XRX8

 

as you can see from my HH6 BTWIFI is active so it does work!



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En1gma
Aspiring Contributor
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Message 18 of 24

Re: Smart Hub 6a with non Infinity Broadband

@imjolly Still NO improvement !

How & where did you extract those detail of your HH6 status ?
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imjolly
Distinguished Sage
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Message 19 of 24

Re: Smart Hub 6a with non Infinity Broadband

 

if you have new Hh6 smart hub then go to hub manager then advanced then technical log

 

 

 



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En1gma
Aspiring Contributor
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Message 20 of 24

Re: Smart Hub 6a with non Infinity Broadband

@imjolly Here is what I have, placed xxxx where unique details were displayed :

Product name : BT Hub 6A
Serial number : xxx
Firmware version : SG4B100021EC
Firmware updated : 12/05/16
Board version : 1.0
Gui version : 1.28.3
DSL uptime : 4 Days
Data rate : 910 bps / 16.56 kbps
Maximum data rate : 1268 / 18392
Noise margin : 5.7 / 3.3
Line attenuation : 28.5
Signal attenuation : 162 / 285
VPI / VCI : 0/38
Modulation : G_992_5_ANNEX_A
Latency type : Fast Path
Data sent / received : 108 MB Uploaded / 1173 MB Downloaded
Broadband username : bthomehub@btbroadband.com
BT Wi-fi : Not active
2.4 GHz wireless network name : xxxx
2.4 GHz wireless channel : Smart (Channel 11)
5 GHz wireless network name : xxxx
5 GHz wireless channel : Smart (Channel 36)
Wireless security : WPA2 (Recommended)
Band steering : Off
Wireless mode : Mode 1
Firewall : On
MAC address : xxxx
Software variant : -
Boot loader : 7.33.1

I am assuming there is no way a user can update the 'Firmware' correct ?
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