bleephub24
Beginner
861 Views
Message 1 of 8

Smart Hub6

Have just been on chat and had my hub tested again and again found to be faulty this is the 4th hub 6 since November. I have suggested on the last couple of times that maybe its something other that the hub but oh no its the hub. Getting a bit fed up with all the hub changing. Anyone any ideas???

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7 REPLIES 7
imjolly
Distinguished Sage
Distinguished Sage
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Message 2 of 8

Re: Smart Hub6

you need to describe your setup and problem and post some stats



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bleephub24
Beginner
843 Views
Message 3 of 8

Re: Smart Hub6

Details of set -up. Hub 6 on ground floor have wifi connect to desktop located upstairs and wifi to tv box. Cable connection for central heating control. Hope that helps.

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bleephub24
Beginner
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Message 4 of 8

Re: Smart Hub6

Whoops forgot to mention the problem which is broadband randomly dropping out.

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 5 of 8

Re: Smart Hub6


@bleephub24 wrote:

Whoops forgot to mention the problem which is broadband randomly dropping out.


Does the light on the home hub change colour when this happens?

 

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bleephub24
Beginner
790 Views
Message 6 of 8

Re: Smart Hub6

No Hub light stays steady  blue

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ByJings
Aspiring Contributor
773 Views
Message 7 of 8

Re: Smart Hub6

When you say losing broadband connection, I assume you mean losing internet access.

 

Is it only losing connections from wireless devices (a common problem reported elsewhere on the forum) ?

 

Are wired connections still able to access the internet ?

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bleephub24
Beginner
716 Views
Message 8 of 8

Re: Smart Hub6

Its just the desktop which is wifi which drops out. The only wired item is the central heating control (hive) which seems unaffected.

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