If the following helps ...
I've invested in connected hardware using Smart Life. Mostly it has been good, though there have been issues.
- The SL app has gone down, the servers are in China and there was a power supply issue (i.e., not enough electricity supply in that area) which resulted in the app failing. I check social media if there is an outage as SL used across the world and there is generally near immediate posts highlighting issues.
- If, as happens, a piece of hardware is not connecting (so no outage) I do the following - and it's laborious:
... reset the hardware wifi connection if possible but mostly is
... delete said item from the SL profile
... if you're using G00gle Home, ditto. I'd do the same if I had it connected to Al£x@/Am@z0n which I don't because of their lack or respect to privacy
... disable the 5GHz band
... take the item to the router (i.e., if using mesh disks don't use these to connect but make sure in range of router)
... power up hardware item and go through the laborious SL set iup process, waiting the 2mins for it to connect; re-do this several times until it connects, it usually does. Check it works and check again.
.., power down and move if applicable
... enable 5GHz
If it doesn't connect, try clearing cache on hardware where SL is being used; use another phone/tablet again having cleared cache
That's it.
