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Rick301
Beginner

on ‎24-03-2020 16h56

4,833 Views
Message 1 of 3

Smart TV (JVC) connection problem.

Hello,

I have a problem getting Netflix to work on my JVC TV.  I can access the files but when I select a film and try to play it, it gets to 99% and then buffers.  This is a recent development as I have had Netflix working OK previously.  Other apps such as Amazon Prime Video work fine.  I have a Smart Hub 2 which is located about one metre away from the TV.

Any advice would be gratefully received.

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2 REPLIES 2
Keith_Beddoe
Distinguished Sage
Distinguished Sage

on ‎24-03-2020 17h01

4,832 Views
Message 2 of 3

Re: Smart TV (JVC) connection problem.

@Rick301 

If its that close, I assume you are using an Ethernet cable from the home hub to the TV, and not a wireless connection?

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Rick301
Beginner

on ‎24-03-2020 17h26

4,821 Views
Message 3 of 3

Re: Smart TV (JVC) connection problem.

I tried an ethernet cable direct from hub to TV this morning and, surprisingly, it made no difference.  When I checked the network settings on the JVC, though, I couldn't find an option for ethernet, only wireless.  This confused me, I confess, as obviously there is an inlet for an ethernet cable in the telly.

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