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Jaseb41
Aspiring Expert
3,875 Views
Message 1 of 12

Smart hub 6 line stats

Hi Quick question about smart hub 6 line stats
Unlike the home hub 5B I was previously using
Hub 6 doesn't seem to show line stats in real time I'm on infinity 1 with my maximum upload speed is capable of over 21mbps but only shows max of 9995 even though data rate shows 9999 is this only showing the max for infinity 1 service? And my line attenuation on hub 5 was 17 on hub 6 Is 17.6 why the difference? and the noise margins never seem to move is that correct?

Product name: BT Hub 6A
Serial number:
Firmware version: SG4B10002244
Firmware updated: 16-Feb-2017
Board version: 1.0
Gui version: 1.32.0
DSL uptime: 1 Days, 11 Hours 14 Minutes 36 Seconds
Data rate: 9.99 kbps / 55.00 kbps
Maximum data rate: 9995 / 56141
Noise margin: 12.9 / 6.1
Line attenuation: 17.7
Signal attenuation:
VPI / VCI: 0/38
Modulation: G_993_2_ANNEX_B
Latency type: Fast Path
Data sent / received: 484 MB Uploaded / 3467 MB Downloaded
Broadband username: bthomehub@btbroadband.com
BT Wi-fi: Not active
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11 REPLIES 11
DavidCo
Expert
3,857 Views
Message 2 of 12

Re: Smart hub 6 line stats

Are you sure about the Infinity 1. Max download 52Mb

Figures 'seem' to suggest Infinity 2

 

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Checked2013
Expert
3,837 Views
Message 3 of 12

Re: Smart hub 6 line stats


@DavidCo wrote:

Are you sure about the Infinity 1. Max download 52Mb

Figures 'seem' to suggest Infinity 2

 


It's showing the sync rate, not the IP profile rate, that's why it's not 52Mb. Otherwise looks okay

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AndyCoffin
Aspiring Expert
3,819 Views
Message 4 of 12

Re: Smart hub 6 line stats

<DELETED DUE TO FORUM ERROR>

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AndyCoffin
Aspiring Expert
3,816 Views
Message 5 of 12

Re: Smart hub 6 line stats

id take the stats with a pinch of salt, mine are ......

 

Firmware version: SG4B10002244
Firmware updated: 15-Dec-2016
Board version: 1.0
Gui version: 1.32.0
DSL uptime: 7 Days, 16 Hours 35 Minutes 35 Seconds
Data rate: 20.00 kbps / 74.25 kbps
Maximum data rate: 23068 / 72912
Noise margin: 14.9 / 6
Line attenuation: 12.6
Signal attenuation: ?
VPI / VCI: 0/38
Modulation: G_993_2_ANNEX_B
Latency type: Fast Path
Data sent / received: 2684 MB Uploaded / 1411 MB Downloaded (errrrr i downloaded a 15gig game yesterday!!)
Broadband username: bthomehub@btbroadband.com
BT Wi-fi: Not active

 

 

 

when i last connected my hg modem (while waiting for a replacement hub6) it said my max attainable was 96meg

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DavidCo
Expert
3,809 Views
Message 6 of 12

Re: Smart hub 6 line stats

There is something wrong with those stats.

 

@AndyCoffin

Are you on 1 or 2

 

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AndyCoffin
Aspiring Expert
3,806 Views
Message 7 of 12

Re: Smart hub 6 line stats

Infinity 2 on a Huawei MA5603T cab i belive.

 

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smf22
Recognised Expert
3,791 Views
Message 8 of 12

Re: Smart hub 6 line stats

Apart from the obvious Kbps instead of Mbps, the sent and received counters 'wrap' I.e., go back to 0 after 4GB of traffic. That's why they didn't show the 15GB for the game you downloaded... the counters had wrapped several times.

Regards
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DavidCo
Expert
3,788 Views
Message 9 of 12

Re: Smart hub 6 line stats

This forum is having problems!

The OP is my issue saying 1 ??

 

Cabinet checker http://www.dslchecker.bt.com/adsl/adslchecker.welcome

This gives the 'profile' that OR use when deciding wether to come out or not.

Ho-hum

 

 

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AndyCoffin
Aspiring Expert
3,784 Views
Message 10 of 12

Re: Smart hub 6 line stats

"This forum is having problems!"

im my case the reply was posted while i was still writeing it even tho i didnt press post and there was no notices i saw that said it had been posted and then would not let me delete it.

I suppose it could of been a chrome problem as i have a youtube vid, hub config page and about 8 other tabs open as well.

 

Getting back to the main question the differant stats could be a differant chipset in the hub6 compaired to the hub5, the time of day you changed over or even the cab itself (eci does not have the same capabilitys as the huawei), id recomend you use davidco's link and see what your max estimates are (if you copy/post be careful not to include your phone number), if they are higher then what you are getting there may be a fault. as i understand it the max acheve should show the max rate your line can handle when running with no caps in place.

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