I was told by a BT employee that I could get the smart hub free by re-contracting. I was given a web address to claim the hub - http://broadband.bt.com/renew-infinity/. I have re-contracted but the site says I am not eligible. Before I have a another lengthy discussion with another employee to express my disappointment does anyone know if the website is still valid or is it just an old one which they haven't taken down? Thanks.