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Beginner
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Message 1 of 4

Smart hub drops out

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My smart hub keeps dropping out! Had a BR engineer round and he changed something on my mains port. Took my phone out and said would work. But it doesn't!! What to do?! Help please!?
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3 REPLIES 3
Sage
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Message 2 of 4

Re: Smart hub drops out

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Sonds like you should ring in and get a replacement hub.

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Distinguished Sage
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Message 3 of 4

Re: Smart hub drops out

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Have you tried the quiet line test dial 17070 option 2 you should hear no noise if you can hear noise then it needs reporting to BT faults on 151 with no mention of broadband in the call
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Beginner
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Message 4 of 4

Re: Smart hub drops out

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Thanks John. No noise...I'll try next time it drops out. Thank you
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