Nothing on the exchange code page either. I've already booked a engineer but can't get one until at least the 21st and then they can't make sure they arrive after I finish work. My days off are Sunday then Christmas Eve. It's far too long to be without the service I need. Plus if it is the hub I'm going to have to wait another week for delivery as it won't come over Christmas. Terrible service from a huge company who seemingly say I won't even be recompensated until a fix and then it's going to "be a discount off your bill". I find it all very unacceptable. Was hoping someone knew what was the actual problem without having to wait. Again.
