If you guys read before you sighed up to the faster service, is clearly states: ''For ten days your speeds will be up and down this is normal''
That's why they provide the estimate though buddy, so people are well aware what they should expect to see before opting for the upgrade.
Without wanting to sound rude, no one forced you to take the upgrade and the facts were there available to you before you decided to go ahead with the order.
You are right.... but what about when the estimate says you should be getting 70Mb on upgrade and you dont see ANY increase.
Surely then, If you DID look at the estimate... thought, hmmm that looks nice.... went for it and got f*** all in return, you have the right to be miffed regardless of what you were geting before.
If you pay £1 for petrol and someone from the garage down the road knocks on your door and says "If you put this device in your car, when you drive into the petrol station you will only be charged 50p for petrol", if when you did that you saw no decrease in your petrol price, you would be agrieved right? and rightly so.
Hypothetical i know, but its kinda the same thing.
"You should be getting 70MB but you will have to sign up for another 18 months...." "Oh you're not getting any increase in speed? Oh well, we've got you for another 18 months now"
I THINK NOT!!!