Just rang to enquire as my minimum term is almost up and was told that if I cancel the BT vision subscription (but will keep Infinity) then my Youview box will be useless as a PVR. No pause, record, on demand etc.
This is not what I was told when I signed up.
It seems lots of people are being told that.
Is it something they have been told to say to avoid losing subscriptions, or where has this info come from?
Has anyone actually cancelled the vision sub yet?
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You will lose your BT player services and any BT EXtra/Sports channels on the box. Any recordings (not really relevant yet as we can't record the internet channels) from the BT channels would probably/possibily not be playable after you end your subscription.
Otherwise it will act as a normal Humax Youview box and you will be able to use as a Freeeview HD PVR and the available players when you connect to the internet. (Youview broadband usage would be countable against your provider usage limits).
Only grey area I can see is future box fimware/software updates.
As far as I'm aware the box will not function as a PVR only applies to the original BT Vision (old style Cardinal ?) systems and not to either the new look Vision or Youview boxes.
Same thing happens when you cancel your Sky subscription. The Sky box will receive Freesat, but you lose Sky+ PVR functionality. Why is this surprising with BT YouView?
Good afternoon everyone,
We're just looking into this and we'll post back shortly
All the best,
Mine's up around the 5th November. I've already called to cancel my sub. Thanks for the heaviliy subsidised PVR though BT :-). Shame the YouView box is too good to go on a bonfire, so eBay will have to do.
I'm going back to Sky.
Edit: I was also told when I cancelled that the YV box would be unable to pause and record
Thanks for the patience with this. Just to update you, we have checked and we can confirm that the box will continue to work as a PVR for Freeview channels.
So do all the on demand services still work (apart from the BT app?) such as iplayer, itvplayer etc?
ie, is the only thing I lose by cancelling is the BT app?