That's a big help, thank you so much. It would have helped if I had read your original instructions correctly first time.
I have now followed your instructions to the letter but - no audio, I then picked up your subsequent comment re the X-Lite 4 beta, I now am logged in and have audio. IT'S working!!!
Come on BT, get a deal in plce with X-Lite and provide this solution to all Mac users, not just those prepared to mess about with the sttings.
I set my proxy to sp2.btsip.bt.net as this is what came up in the configuration string I got my password from, anyone know if this is correct or a significant change. It also says the transport should be UDP, port 5060?
Anyway it appears to be working great on my Macbook Pro, so many thanks to those who posted this!
THANK YOU TO ALL CONTRIBUTORS!!! Up and running on my Mac in no time at all. Now to configure my Mobotix security cameras to call me using VOIP....
Spoke too soon! X-Lite keeps on generating error messages "Account could not be enable problem at server 491 try again later". Every now and again it seems to come to life again. Also the error message is different each time (sometimes 491, sometimes 400). When it does work I can dial in and out quite happily.
Might this have something to do with the fact that I do not actually use my Homehub as a modem/router? I use a Netgear 834 as modem/router and Timemachine for wifi (obviously the modem is using all the BT access settings). I loathed to use the Homehub as I'm quite happy with my current (working!) setup. I doubt I could have a second modem/router running in tandem just to activate the Home Hub Phone.
Any answers / suggestions gratefully received!
Thanks for the advice on here. I've got it up & running perfectly! Great stuff, there is however a small problem. I'm running OSX 10.5.8 (Leopard, Not Snow Leopard) with X Lite 3 (I've tried downloading 4 beta, but it won't run as it says that the beta license has now expired).
The call comes through fine, & if I answer it quickly (within a few rings), the call works fine. However, if I leave it for too long, I answer the call on X-lite & it seems like theres no on at the other end, & on the calling phone the dialing tone just keeps on ringing as if I haven't picked the phone up.
I am at the same point with my Mac. X-lite 4.0 works well when it finds the server, but often returns an "account failed to enable" error.
Has anyone found a solution?
I eventually got it logged in after all the advice but was unable to talk. I could hear dial tone on the speakers though.
I am on a Mac Book Air using X-Lite 4.
I then switched of for the night and come back to the same error 491! I am on a home hub I ahve double checked the settings and they are food.
I've just stumbled across this thread and am having zero luck with XLite 4.7 and BT Business VOIP. I got it all working 2 years ago but I'm thinking either XLite or BT have changed their products (the old version of XLite I used no longer launches).
I've got all my SIP details from an email from BT and from the link on the 'Configure your device'.
XLite doesn't even register at all - I get errors 401, 403 and 404 (depending on which combination of settings I use).
Has anyone had any luck with this?