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Contributor
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Message 1 of 74

Software updated tonight and all seems well.

Smarthub updated to version SG4B10002236 dated 11th Oct this evening. Pleased to report that all seems well with the update at the moment.

 

Windows and Mac kit all connects OK, port forwarding is also OK. WI-Fi working fine on both bands.

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Aspiring Expert
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Message 2 of 74

Re: Software updated tonight and all seems well.


@RobertM wrote:

Smarthub updated to version SG4B10002236 dated 11th Oct this evening. Pleased to report that all seems well with the update at the moment.

 

Windows and Mac kit all connects OK, port forwarding is also OK. WI-Fi working fine on both bands.


Do you know whether the Band Steering function has been enabled?

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Contributor
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Message 3 of 74

Re: Software updated tonight and all seems well.

No it's not been enabled.

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Beginner
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Message 4 of 74

Re: Software updated tonight and all seems well.

Still working good after a week?

 

Loathe to unplug my HH5 and take another shot at the SHub...

 

Are the IP reservations / machine static IPs working as they should be?

 

Have you had any IP clashes with WiFi and LAN devices?

 

Cheers in advance for the info ;D

 

Sam

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Contributor
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Message 5 of 74

Re: Software updated tonight and all seems well.

Everything is working fine, IP addresses are fine. No problems with static ones allocated either.

 

WI-FI and lan connections are all working OK with my MacBook Pro switching no problem when connected both via ethernet and WI-FI

 

Apple Airport Extreme working fine. It's connected via TP Link adaptors and functions as a remote access point.

 

I have iPads, iPhones, an android phone, Synology NAS, Mac Laptop, Windows Laptop, iMac desk top all working fine.

 

A happiy chappie at the moment.

 

 

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Aspiring Contributor
2,624 Views
Message 6 of 74

Re: Software updated tonight and all seems well.

Roll it out a bit faster then BT

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Contributor
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Message 7 of 74

Re: Software updated tonight and all seems well.

My Smarthub 6 shows software version SG4B100021EC dated 16 May. How do I force an uodate?

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Distinguished Sage
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Message 8 of 74

Re: Software updated tonight and all seems well.

you cannot force an update you will get it when your turn comes up
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Aspiring Expert
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Message 9 of 74

Re: Software updated tonight and all seems well.

 

In view of the difficulties that some have faced with the Hub6, it would be helpful if a Mod could explain when customers could expect to receive it. john46 states in a reply "when your turn comes".But when is that?

 

Could a Mod please explain the roll out process and timescales? 

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Aspiring Contributor
2,456 Views
Message 10 of 74

Re: Software updated tonight and all seems well.

I agree with jazzguy: given that many of us are suffering with a Home Hub that simply isn't fit for its purpose it would be useful to know when we might expect to be blessed with he software update

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