We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
Every time I use the BTW tester it gives different results for download/ping and upload,none of which are accurate.
The quoted line below is what the so called futher diagnotics screem deplays at the bottom.
"If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance."
So...how do I contact the administrator of the BT Wholesale tester server.?
There does not appear to be any way that direct communication can be made to any department in this company,we should not have to visit or even be a member of a forum to contact departments,it should all be done by links that are known to all.
And while on the subject of forums,how do I close my member account on this forum,?,it lets you register,but where is the option to close forum membership accounts.it is missing.
I am interested to know how do you know none of the results you are getting are not accurate?
No idea about your question how to contact the BT Wholesale tester server but I suspect what it means is to contact your ISP who are the providers of your service.
If you wish to un-subscribe from the forum I'm sure a moderator will be able to delete your account from the system if you wish. Just ask here.
Even if you can be completely unsubscribed, existing contributions can't be deleted as that would impact on others. If you don't want to participate any more you can just, well, not particpate any more. If you get bothered by email alerts in relation to threads you're subscribed to, you can switch it off in My Settings > Preferences.
I have recieved an email a week ago now stating that I have been deleted from the forum membership list and that my membership is no longer active.
But as I expected no such action was taken,because I can still sign in and post.
Why do BT lie so much,the fact that they are all just cut and paste artists is the main reason why I requested my membership on this forum to be deleted along with any passwords and email addresses used here.
Please do not send emails to me that are untrue.