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Newbie
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Some sites fast, others slow

I have some strange connection issues via my BT broadband, namely that some sites are fast and others slow.  Does BT throttle certain services?

 

For example, BBC Player gives me consistently slow download speeds (1Mb ish), whereas the Adzuna job search website gives me consistently fast downloads (5MB +).  This is not different times of day, but alternating when online at the same time.

 

The pattern seems to extend all over the place - Amazon slow, Zoopla fast etc, and I swear it is nothing to do with my browser / equipment nor the sites themselves.  Any tips/ideas?

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Distinguished Sage
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Message 2 of 2

Re: Some sites fast, others slow

different web sites will download at differing speed depending on there server connection speed to the internet however i player should be no problem you could try clearing you browser cache and and undertaking some basic pc housekeepin g but also can you post the folowing

If you post the full stats from your router

For homehub – type 192.168.1.254 into your browser

Navigate to ADSL Settings or use the A-Z at the top right of the home page and scroll down to ADSL Settings and click on it

Click on More Details and then post the full results.

also post the full results from http://speedtester.bt.com/

or http://bt.custhelp.com/app/answers/detail/a_id/9354/c/346,4740,5520 and post the results .

Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal

Then someone here may be able to help and offer more advice.
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