Still having the same problem here. And I've been unable to do the speed test. It keeps returning error 504.No response from mods either. It seems the last resort for me is to switch from BT to another provider. I'll have to call them and ask for my MAC code now. Too bad. The reason I joined BT broadband was to be able to use BTfon when I'm out and about but no point really now since I can't even use the their broadband @ home.
Thanks again to everyone who tried to help.
Ok, the hub stats is:
|ADSL Line Status|
Oh and I have been unable to do the speed test. I keep getting an error 504.
No, I haven't restarted the hub. I called BT and the they ran some sort of test on the line and the hub restarted on its own. They also said they'll keep running other tests and then will inform me of what could be done to improve the speed. Waiting for now...
you have a huge number of error seconds 174619 which have happened since connected of just over a minute. it would help your connection and maybe get rid of some of the errors if you were able to connect to the test socket. I think you said you had a problem before with the test socket connection but that is your direct contact with the exchange and should be your best connection
I tried connecting to the main socket today but no luck...still the same as before... Someone from the call centre called and again ran some tests etc...but after 1hour and 10 minutes, I'm still where I started. This is so frustrating...I'm at my wit's end now; I wish I had found this forum before I decided to get BT broadband.
Why can't BT be like the other providers??? Jeeessssuuus!!!
PS: Sorry about the rant...
I would be getting annoyed by now as well. If India don't seem to be getting anywhere then complete form and get mods involvedhttp://bt.custhelp.com/app/contact_email/c/4951
they will get in touch may take few days but they will help