@stewdaviesuk wrote:
Sorry I may not have made myself clear. They are not using my email address theirs is I think one character different from what BT told me. What they are doing is trying to login to my email address because they have not realised theirs is spelt slightly different and when they give out their email to others they give out mine. After they try and login to my email many times It locks them and me out. I do not know what to do about this.
You have made your self very clear. Apart from Sky, who else has sent you emails that are apparently for this other person?
If you are/were receiving numerous emails from various email addresses that were obviously for the other person I might concede what you have said is possibly correct but as yet there is nothing to suggest that this person is trying to log onto your email account or hand the email address out to others in the belief it is their own email address.
As I said, the being locked out of your account could have absolutely nothing to do with this person having inadvertently given the wrong email address to Sky or Sky recording it incorrectly.
If you can not resolve this, and I doubt that you will, if it is a secondary email address that hardly anybody has, you could set up a new email address and then notify your contacts that you're now using a new email address and stop using the "old" account.
