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Beginner
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Message 1 of 7

Sopcast not working after BT Infinity installed. Need to change TCP/UDP settings?

Hope someone can help with this. I recently upgraded my BT broadband service to BT Infinity. Everything has been going well and the speeds are good.

 

However, today I tried Sopcast for the first time since the upgrade and it just will not connect to any channels. Using the Sopcast service diagnostic tool gives the following result:

"DNS resolving test ...
Resolve DNS host name successfully ...

TCP connection test ...
Can not setup TCP connection [2]  [4]  

UDP connection test ...
Can not setup UDP connection [1]  

SopCast service test ...
SopCast service is not available ..."

 

Now this has already exceeded my technical know-how considerably!

 

I don't know very much about TCP and UDP but I think they are related to port settings in the router. I have no idea how to change them or what they should be changed to.

 

Prior to my upgrade to Infinity, I didn't have a router. Just the very early BT hub for which I never needed to change any settings.

 

Can anyone help with this problem? My wife uses Sopcast regularly to keep up with Chinese news and is really missing it!

 

Thank you.

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Distinguished Expert
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Message 2 of 7

Re: Sopcast not working after BT Infinity installed. Need to change TCP/UDP settings?

"SopCast is a simple, free way to broadcast video and audio or watch the video and listen to radio on the Internet. Adopting P2P(Peer-to-Peer) technology"

 

its p2p and p2p is throttled on infinity

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Beginner
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Message 3 of 7

Re: Sopcast not working after BT Infinity installed. Need to change TCP/UDP settings?

Thanks for the quick reply. However, I could understand it if the speed was throttled but it's just not connecting at all.

 

I don't think p2p throttling is the problem here.

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Distinguished Expert
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Message 4 of 7

Re: Sopcast not working after BT Infinity installed. Need to change TCP/UDP settings?

i just tried using a proxy
the site is down http://www.isup.me/sopcast.com
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Beginner
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Message 5 of 7

Re: Sopcast not working after BT Infinity installed. Need to change TCP/UDP settings?

Thanks but that link tells me the site is up. I tried Sopcast again and it still won't connect.

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Aspiring Contributor
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Message 6 of 7

Re: Sopcast not working after BT Infinity installed. Need to change TCP/UDP settings?

I have the same problem and thought it might be related to the throttling of P2P. How can we discount this once and for all?

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Beginner
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Message 7 of 7

Re: Sopcast not working after BT Infinity installed. Need to change TCP/UDP settings?

I think that I can discount it. Whenever I encountered the Sopcast problem, I tried some other P2P software and that worked fine with great speeds.

 

I think it's either some router settings that need to be changed or perhaps BT are blocking some Sopcast streams.

 

Still hoping for a solution!

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