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pip01
Beginner

on ‎23-12-2019 10h12

2,707 Views
Message 1 of 3

Sorry there's been a problem, please try again later. (WJ999)

I have seen various other postings with similar issues but solutions seems to be provided via private message , hence my posting it again.

I keep on getting the above message and error code when wanting to watch BT TV on my Mac. I can watch on my iPhone though. Thank you for solving this issue. 

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2 REPLIES 2
jonpharris
Beginner

on ‎23-12-2019 11h12

2,693 Views
Message 2 of 3

Re: Sorry there's been a problem, please try again later. (WJ999)

I'm having the same issue on my PC. I'm assuming it's a password syncing issue but even after a password reset I still get the same thing. Whether it's a bug or something we as users are doing wrong can support please advise as it's obviously a recurring theme? Many thanks! 🙂

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JohnC2
Moderator
Moderator

on ‎23-12-2019 11h35

2,686 Views
Message 3 of 3

Re: Sorry there's been a problem, please try again later. (WJ999)

Hi @pip01 and @jonpharris welcome to the forum and thanks for your posts. Sorry that you are experiencing this error code. I've sent you both a Private Message with details on how to contact the Mod team and we will be happy to help you with getting this error fixed.

cheers
John  

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