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Davred61
Beginner
342 Views
Message 1 of 4

Sorting iPhone SE issue

I recently moved from a BT SIM only deal to a package including iPhone SE. However, the HOME button on the iPHone has become very 'clicky' and requires far too much pressure to operate.

 

Does anyone know the method for getting BT supplied phones looked at/repaired please?

 

Thanks

 

David

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3 REPLIES 3
Seamaster
Aspiring Expert
328 Views
Message 2 of 4

Re: Sorting iPhone SE issue

Take it into your local Apple Store. They'll look after you.

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firestorm
Beginner
288 Views
Message 3 of 4

Re: Sorting iPhone SE issue

visit the apple support site and raise a service request , they send you postage box and collect it at your convenience within a week it'll be back either repair or a refurbished replacement which is beter than factory modals

 

dont ever send to carriers they are useless

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NeilO
Moderator
Moderator
284 Views
Message 4 of 4

Re: Sorting iPhone SE issue

@Davred61 If you report the issue to the BT Mobile helpdesk on this link they'll be able to organise the collection of your phone it get it looked at. 

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