In a speed test I usually get 55 Mbps download and 17 Mbps upload, however, since 1-2 weeks, the connections has dropped. Sometimes it does not get higher than 47 and 3-4. Sometimes I restart the connection / router and the speed comes back to normal, sometimes (like now), it does not. Since 1-2 weeks I had almost the same story every day.
(you have to love BT QA / attention to details - kbps instead of mbps!!!)
Does anyone know what is happening? I can see other users reporting similar issues...
P.S. Actually I am surprised that my internet still works with this so called "SMART" Hub router - disgusting device!
In the last couple of days I even had ~900 Kbps (yes, Kbps) for upload speed... I had an enginner in the house who tested the connection and confirmed that I should be getting the maximum (about 59 and 17 Mbps), but I am not!! Does anyone have any ideas what is wrong? Thank you.
@Venomx- yes, on the 76 Mbps package and for over 1 year and I had no issues.
@john46- yes I do, however, I am talking more or less about the 'Downstream' and 'Upstream' sync speeds displayed on the Hub - that shows the maximum speed that I have allocated. Therefore, if my upload is 3 Mbps, how can I get a higher speed in a speed test than that? My current readings are 51.82 Mbps and 3.20 Mbps. As for a normal speed test, I get the same results anywhere - desktop, laptop, phone, etc.
Just ran a speed test on BTW Performance Test and I have
@john46- I have been searching now what the test socket is for and I believe that I need a microfilter for that to work, correct? Because I do not have one as far as I am aware, and right now the Hub is connected straight to the socket showed above.