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Aspiring Contributor
536 Views
Message 1 of 9

Speed Halved??????????

Hi,

 

My broadband speed has halved. I noticed the drop in speed four days ago. I did ONE, I repeat ONE, router reset and have waited four days for the line/connection to stabilize. My router and equipment are in tip top shape. Here are the test results.

 

Download speedachieved during the test was - 3.05 Mbps
 For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
 Additional Information:
 Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
 IP Profile for your line is - 7.15 Mbps

 

DSP Firmware VersionA2pB025f.d22k
DMT StatusNo Defect
  
Upstream448
Downstream8128
SNR Margin(Upstream)22.0
SNR Margin(Downstream)10.9
Line Attenuation(Upstream)19.5
Line Attenuation(Downstream)32.0

 

As you can see under half of what I should be getting. I've checked to see if there any problems at my exchange and no problems reported. I've done the test at peak time and quite time (2am) and the same results.

 

I do a lot of online gaming and apparently latency needs to set to fast for best results?? if that can be done then even better.

 

Any chance a mod can weave their magic or can anybody tell me how to contact a mod to sort this out because I'm hoping to avoid phoning somebody in India who's reading from a troubleshooting script.

 

Any help would be greatly appreciated

 

Many Thanks

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Distinguished Sage
Distinguished Sage
526 Views
Message 2 of 9

Re: Speed Halved??????????

Can you post any stats from your router?  Still bilion?

 

and you get same results at offpeak using a wired connection?



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Aspiring Contributor
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Message 3 of 9

Re: Speed Halved??????????

Thanks for the reply. Edited op to include router stats. Only about 0.5 more at best off peak.

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Distinguished Sage
Distinguished Sage
518 Views
Message 4 of 9

Re: Speed Halved??????????

This is not like last time which was due to a low profile. Your profile is correct this time

 

did you try quiet line test to see if any line noise

 

Have you stats that show you are on interleaved and not fast?



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Aspiring Contributor
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Message 5 of 9

Re: Speed Halved??????????

Just done a quiet line test and no problems. What is the difference in interleaved & fast, is it ok to have it at fast?

Thanks Imjolly, you're a star man
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Distinguished Sage
Distinguished Sage
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Message 6 of 9

Re: Speed Halved??????????

The explains. http://www.kitz.co.uk/adsl/interleaving.htm

 

Fast is the preferred settin for gamers but it can make line less stable but from stats you have posted your conenction looks ok

 

have you tried routerstats and then telnet into router and you will get more stats information including if interleaved or fast



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Distinguished Sage
Distinguished Sage
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Message 7 of 9

Re: Speed Halved??????????

This was a recent post with same 7800n and tried routerstats https://community.bt.com/t5/ADSL-Copper-Broadband-Speed/Ping-Extremely-erratic-between-certain-hours...



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Aspiring Contributor
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Message 8 of 9

Re: Speed Halved??????????

How do I go about getting my connection switched from Interleaved to Fast???
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Distinguished Sage
Distinguished Sage
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Message 9 of 9

Re: Speed Halved??????????

The mods would help but at present there is nothing to show you are currently on interleaved hence why I suggested routerstats and posted the linkof another customer with same router who tried routerstats



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