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JTG6
Aspiring Expert
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Message 1 of 10

Speed Problems in Walnut Tree, Milton Keynes

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Hi all

 

Anyone else having problems in the Walnut Tree / Milton Keynes area?

 

Earlier this evening (around 1700) there was an interruption to my broadband service - the game I was playing timed out and YouTube stopped. I did a quick speed check via Speedtest.net and was getting pings in the 200ms range, down speeds of less than 5Mb and up of 30Mb. My normal is ~300 down and 30 up (I have fibre to the home). I turned my router (HH6) off and on again, but no change. 

 

BT's own speedtest is giving similar results. My last test showed a ping of 6ms, but download speed was 7.48Mbps and up was 31.6Mbps.

 

I'm keen to know if it's just me with problems.

 

Thanks

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9 REPLIES 9
john46
Distinguished Sage
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Message 2 of 10

Re: Speed Problems in Walnut Tree, Milton Keynes

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have you checked the broadband status checker for problems
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JTG6
Aspiring Expert
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Message 3 of 10

Re: Speed Problems in Walnut Tree, Milton Keynes

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Yep, no faults in my area (I used my phone number to do the check).
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john46
Distinguished Sage
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Message 4 of 10

Re: Speed Problems in Walnut Tree, Milton Keynes

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ok then all I can suggest is wait a while and check again it can take time to update the status checker you could also use the status line on 08001690199 that may update sooner
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JTG6
Aspiring Expert
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Message 5 of 10

Re: Speed Problems in Walnut Tree, Milton Keynes

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Will do.

I generally tend to sit these things out, so long as I know that BT are aware of it 🙂
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john46
Distinguished Sage
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Message 6 of 10

Re: Speed Problems in Walnut Tree, Milton Keynes

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it would be BT Wholesale /Openreach who will advise BT Retail
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JTG6
Aspiring Expert
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Message 7 of 10

Re: Speed Problems in Walnut Tree, Milton Keynes

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11pm and still the same speed issues and no service status problems reported for my phone number.

 

I'm hoping BT will resolve by tomorrow evening else I'll need to put a call in and report a fault 😞

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Techguy
Beginner
989 Views
Message 8 of 10

Re: Speed Problems in Walnut Tree, Milton Keynes

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I'm in MK , have BT infinity and getting, just hit ur head with wall , nothing we can do, I need to call them every week + to raise this issue.

Spoiler
 

speedtest04092016.PNG

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JTG6
Aspiring Expert
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Message 9 of 10

Re: Speed Problems in Walnut Tree, Milton Keynes

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First time I've had a problem in about 18 months (when I literally had no connection at all). I guess I've been lucky, but been with BT for a few years now and rarely have a problem.

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JTG6
Aspiring Expert
951 Views
Message 10 of 10

Re: Speed Problems in Walnut Tree, Milton Keynes

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My speed issue has now disappeared with no intervention on my part. Whatever it was, BT or someone has fixed it. 🙂

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