Hello! I am having some serious issues with my download speeds at the moment. I have been on the web chat several times, on the phone several times and promised a few Engineers which have been canceled, having a look at my BT Home Hub, is the Maximum Data Rate the issue? We should be on BT Infinity 2 (76mb) but am never getting above 20! Otherwise can anyone see any other issues? Many thanks!
7.36 kbps / 24.45 kbps
7357 / 23524
6.2 / 6.1
Hi! We are only getting internet speeds of around 15-20mb/s on BT Infinity 2. Thanks for your help!