I currently have a bb speed of 18 - 20 mb.However when I am downloading on my laptop teh max speed i will download is 2mb.This is for both wired and wireless connections.
Any idea what the problem could be?
You need to post both the adsl stats from the router and the results of a BT speedtest but from what you say your IP profile could be stuck at 2000kbs
Where and how do I get teh ADSL stats from and how can I sort out the IP profile.
in order to help please can you post the adsl stats from your router may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or use a-z, if netgear enter 192.168.0.1) and run btspeedtester (MAC users may have problems) http://speedtester.bt.com and post the results .
are you connected directly to the NTE5 master or test socket or to somewhere else? Do you have any phone extension sockets in your home?
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
Someone may then be able to offer help/assistance/suggestions to your problem
Below is my ADSL stats;
|Connection time||1 day, 0:19:03|
|Noise margin (Down/Up)||6.3 dB / 10.3 dB|
|Line attenuation (Down/Up)||16.5 dB / 7.8 dB|
|Output power (Down/Up)||21.1 dBm / 12.4 dBm|
|Loss of Framing (Local)||0|
|Loss of Signal (Local)||0|
|Loss of Power (Local)||0|
|FEC Errors (Down/Up)||146527 / 1|
|CRC Errors (Down/Up)||242 / 2147480000|
|HEC Errors (Down/Up)||nil / 98961|
|Error Seconds (Local)|
great 18mb connection and looks ok. just need btspeedtester now
BT speed test results
|0 Kbps||21000 Kbps|
Max Achievable Speed
during the test was - 13945 Kbps
For your connection, the acceptable
range of speeds is 4000-21000
Your DSL Connection Rate
:18840 Kbps(DOWN-STREAM), 828 Kbps(UP-STREAM)
IP Profile for
your line is - 16000 Kbps
Test: -provides background information.
|0 Kbps||828 Kbps|
Max Achievable Speed
achieved during the test was - 539 Kbps
Upstream Rate IP profile on your line is - 828
your connection looks ok with the correct profile for your speed and a throughput of 13945
with a 16000kbps profile and a throughput at present of 13945kbps I would expect a download speed of 1750/2000kb/s
Really... I thought my download speed would near enough match my broadband speed.
Or am I being naive??