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Distinguished Sage
Distinguished Sage
366 Views
Message 11 of 15

Re: Speed drop since line fault fixed

Probably because the broadband engineer got your line reset



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Beginner
339 Views
Message 12 of 15

Re: Speed drop since line fault fixed

So, speed has picked up (not quite at what it was before but close enough). Most of the other figures don't seem to have changed much, will this pose a problem?

 

Screen Shot 2016-05-15 at 14.25.48.png

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Distinguished Sage
Distinguished Sage
327 Views
Message 13 of 15

Re: Speed drop since line fault fixed

Looks like you are almost on the 40/10 max for old infinity 1 package. You would benefit from upgrading to the new 55/10mb infinity 1 package  you can phone options team who are uk based 0800800030 or you can wait and BT said they will upgrade after the forthcoming price increases



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Beginner
321 Views
Message 14 of 15

Re: Speed drop since line fault fixed

Decided to wait on the Infinity 1 speed increase as I am discounted until December and so didn't want to sign a new contract. Have recently received the email from BT with details of the automatic increase from 3rd July.

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Distinguished Sage
Distinguished Sage
317 Views
Message 15 of 15

Re: Speed drop since line fault fixed

Not long to wait



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