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Tuppe28
Beginner
575 Views
Message 1 of 11

Speed drop since router upgrade

Hi,

 

Recently moved from O2/Sky to BT and changeover etc was smooth, which was good.

 

However since the HH4 upgrade on 22nd November the download speed has dropped by around 10%. 

 

Before and after stats below and any advice appreciated.

 

Thanks

 

 

 

 

Before router upgrade

 

18:01:57, 04 Nov.( 133.610000) DSL noise margin: 17.00 dB upstream, 6.10 dB downstream

18:01:57, 04 Nov.( 133.540000) DSL line rate: 448 Kbps upstream, 3328 Kbps downstream

 

 

After upgrade  (22nd Nov on)

 

04:24:40, 22 Nov.( 77.830000) DSL noise margin: 16.00 dB upstream, 6.20 dB downstream

04:24:40, 22 Nov.( 77.760000) DSL line rate: 448 Kbps upstream, 3040 Kbps downstream

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10 REPLIES 10
Distinguished Sage
566 Views
Message 2 of 11

Re: Speed drop since router upgrade

most likely the cause of the low sync was the time of day the resync was done on the 22nd of November a restart is best tried around midday not in hours of darkness just try one restart and you should resync at a higher connection speed and given 3/5 days your IP profile will then rise also
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Tuppe28
Beginner
553 Views
Message 3 of 11

Re: Speed drop since router upgrade

Thanks for the advice.

 

Have reset and will see how it goes.

 

 

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Distinguished Sage
545 Views
Message 4 of 11

Re: Speed drop since router upgrade

please repost the noise margin and connection figures so we can compare them after the restart
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Tuppe28
Beginner
515 Views
Message 5 of 11

Re: Speed drop since router upgrade

Hi

 

After restart below

 

10:39:53, 08 Dec.( 86.870000) DSL noise margin: 17.00 dB upstream, 6.20 dB downstream
10:39:53, 08 Dec.

( 86.680000) DSL line rate: 448 Kbps upstream, 2976 Kbps downstream

 

But just had a dropout and downstream dropped significantly!

 

21:17:51, 10 Dec.(30993.410000) DSL noise margin: 17.00 dB upstream, 5.20 dB downstream
21:17:51, 10 Dec.(30993.340000) DSL line rate: 448 Kbps upstream, 1216 Kbps downstream

 

Wondering if I should restart again....

 

It's pretty frustrating as was previously with O2 and stable 3 down for years!

 

Cheers

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Distinguished Sage
506 Views
Message 6 of 11

Re: Speed drop since router upgrade

try one reset around midday tommorow when the noise margin is at its best
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Tuppe28
Beginner
505 Views
Message 7 of 11

Re: Speed drop since router upgrade

Will do.

 

Thanks

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Tuppe28
Beginner
483 Views
Message 8 of 11

Re: Speed drop since router upgrade

Hi,

 

Reset again and connection has been stable since, but still over 10% less 

 

 

 

12:13:50, 11 Dec.( 87.460000) DSL noise margin: 18.00 dB upstream, 6.00 dB downstream
12:13:50, 11 Dec.( 87.290000) DSL line rate: 448 Kbps upstream, 2688 Kbps downstream
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Distinguished Sage
474 Views
Message 9 of 11

Re: Speed drop since router upgrade

there is little chance of any further speed increase due to you already being on the default noise margin
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Tuppe28
Beginner
466 Views
Message 10 of 11

Re: Speed drop since router upgrade

Thanks for reply

 

Don't understand the speed drop though as have had a solid 3M on O2 for years.

 

Going from 3328 Kbps downstream to 2688 Kbps downstream for no apparent reason isn't a good start with a new provider.

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